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August 13.2025
3 Minutes Read

Omaha Metro Transit Launches Metro Flex: A Game-Changer in Public Transit

Vividly colored Metro Flex vans displaying services in Omaha.


Introducing Metro Flex: A New Era for Omaha Transit

In a significant move to enhance public transportation accessibility, Omaha Metro Transit has unveiled its revolutionary microtransit program known as Metro Flex. Launching in August 2025, this initiative aims to bridge the gaps in public transport routes, particularly in neighborhoods where traditional bus services may not reach.

Addressing Connectivity Issues in Omaha

For many residents, navigating the city can be challenging due to inadequate sidewalk access or lack of reliable transport options. Metro Flex seeks to address these issues, as highlighted by Metro Transit CEO Lauren Cencic: “If you think about neighborhoods or streets that aren’t connected, or where there’s some gaps in sidewalk access and walkability, those are probably the places hardest to serve.” The new service will provide a much-needed lifeline for residents in these underserved areas, ensuring that they can connect seamlessly with Omaha's broader transport network.

An Accessible Solution for All Residents

Residents interested in using Metro Flex can book rides via the user-friendly Metro Flex OMA app or by contacting the Metro Transit customer service line, which supports multiple languages. The app, available in both English and Spanish, allows users to conveniently choose their pick-up and drop-off points. For the first two months, rides will be complimentary, empowering citizens to experience the benefits of this innovative service firsthand.

Innovative Technology Enhancing Transit Efficiency

Developed in partnership with the renowned transportation company Via, the Metro Flex program harnesses advanced algorithms to optimize route planning. This ensures that riders will not only get to their destinations efficiently but also travel with minimal disruptions. As riders share the vehicle, the algorithm guarantees each trip remains direct and timely, a significant upgrade from traditional ride-sharing models.

Understanding the Cost and Convenience

Beginning October 15, 2025, rides on the Metro Flex will cost users $3 each, which includes transfers to Metro buses and additional trips within the microtransit zones. Payment options are diverse, catering to the needs of Omaha homeowners, renters, and local entrepreneurs alike.

Metro Flex Zones: Navigating Omaha’s Landscape

The service is designed around three specific zones, each connected by fixed bus routes. For example, residents wishing to travel from the South Zone to the airport in the North Zone can seamlessly transition between a Metro Flex ride and a bus route. This interconnectedness not only makes commuting straightforward but also enhances mobility for daily activities, making it ideal for families, young professionals, and first-time homebuyers navigating Omaha’s vibrant neighborhoods.

Community Impact: A Sustainable Approach to Transport

As many Omaha residents are becoming eco-conscious and considering their impact on the environment, Metro Flex stands as a sustainable solution. With vehicles equipped for bike transport and a commitment to improving public transit emissions, this initiative lays the groundwork for a greener Omaha. This is particularly important for the city's young families and digital lifestyle seekers who value sustainability in their living choices.

Your Chance to Experience the Future of Transit

With the launch of Metro Flex, Omaha Transit is not just introducing another service; it is setting a new standard for public transportation in urban areas. For renters, homeowners, and anyone in the Omaha community, now is the perfect opportunity to explore this innovative transit option—one that is poised to deliver convenience, efficiency, and community connectivity. Embrace the chance to reshape your local travel experience through Metro Flex!


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Update Expanding Access to Autism Services: A Vital Step for Omaha Families For many families in Omaha and its surrounding suburbs, securing quality autism services has become increasingly challenging, especially in the wake of recent Medicaid cuts. These reductions have left parents anxious and uncertain about the availability of crucial Applied Behavioral Analysis (ABA) therapies. As stories of families struggling to find resources come to the forefront, one clinic is taking notable steps to bridge this gap. A New Hope in West Omaha Accel Therapies is breaking ground in West Omaha, opening its first Nebraska location to provide essential services for young children diagnosed with autism. Designed like a preschool, this facility aims to cater to children ages 18 months to 8 years, hoping to serve up to 60 students. Clinical Director Lacey Smithers emphasizes the importance of having a local option that not only reduces travel time for families but also offers wide-ranging support as they navigate the complexities of autism diagnoses. The Reality of Medicaid Cuts Recently, parents in Nebraska have faced a stark reality as Medicaid rates for autism services have decreased by up to 48%. Taisa Brumagen, a mother of a child recently diagnosed with autism, shared her fears about service availability, stating, “As parents coming into this with a new autism diagnosis, there’s not going to be services available. That’s really scary.” This illustrates how Medicaid cuts dramatically impact families, particularly those who reside outside Omaha’s urban core. Understanding the Need for Accessibility Prior to the opening of Accel Therapies’ new clinic, families had to travel significant distances—sometimes driving over an hour—to access the necessary care for their children. Smithers pointed out that the demand for support in rural areas was apparent, with families like those in Fremont being underserved. By providing closer access, this clinic is not only minimizing travel burdens but also addressing significant emotional and logistical challenges faced by Omaha parents. Innovative Approaches to Autism Therapy Apart from shorter commutes, what sets Accel Therapies apart are its unique offerings, such as “Accel Villages.” These environments simulate real-life settings, including a barbershop or grocery store, where children can practice essential life skills in context. Smithers remarks, “Success means independence. It does not mean taking the autism away.” The clinic prioritizes not only therapy but also improving autonomy and daily living skills for children with autism. Emphasizing Community and Diversity The new clinic is also making strides to ensure inclusivity, with a focus on hiring bilingual providers to reach diverse families. This commitment to serving various backgrounds reflects the clinic's understanding that autism knows no boundaries, and families from all walks of life deserve access to quality resources. Accel Therapies aims to be a cornerstone in supporting a broader array of families in the Omaha community. The Future of Autism Services in Omaha The expansion of services through providers like Accel Therapies signals hope for many Omaha families. With ABA therapy strongly associated with improved outcomes for children with autism, the need for accessible, quality therapies cannot be overstated. As the state grapples with refunding and restructuring Medicaid provisions, those priorities must remain at the forefront. As more families settle in Omaha, it becomes increasingly essential for communities to support one another and ensure all children have opportunities to thrive regardless of the economic or social challenges that may arise. Take Action: Support Local Autism Services To foster a community where all families have access to vital autism services, consider supporting local initiatives or advocating for policies that prioritize healthcare accessibility. Your voice can help ensure that families no longer feel isolated in their journey. Together, we can build a more supportive Omaha for all children.

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